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Faq

  1. How to get product delivery outside of Dhaka?

ANs: Dear sir we are glad to get your interest. yes we do have  home delivery or spot delivery like courier office of your area , such as  - post office, SA paribhan, Sundorban Courier and others. Charges will be calculated as source wise. also there will be COD (  Cash on Delivery) charges like 1 to 2% which is depend on source. for more details call us on 0255153403 or 0255153636 .

 

  1. How about warranty ?

Ans:  if the goods are warranty products then off course we offer warranty. for that you need to store our invoice copy for warranty cover. Hope we can give you good support.

 

  1. Where is your office location and do you have own showroom?

Ans:  yes we do have office and showroom as well. They are located on Multiplan Center . for address call us on 0255153403 or 0255153636. Thanks.

 

  1. If we get damage products means what will happen then?

Ans:  If you receive the damage goods or not working goods means we do replace it as early as possible. but you should not use it after  received.

  1. If we do not like our order goods after receive ?

Ans: it is unboxed then we can refund the amount except the courier charges. if you open means we can not able to do that.

  1. How many days do you take delivery time after order inside Dhaka or out side Dhaka?

Ans : Good question . we do delivery same day if we get order before 11 am  or very next day we do delivery after that. But officially we do tell that we do take time 2 days after place the order. Now question about out side Dhaka delivery time.  it basically take 3 to 5 days time . it is depend on courier source like. Hope now you are happy with this answer.

  1. Are you a importer or only seller ?

Ans : we do source products from aboard , i mean we are importer. but few products we do purchase from main source also.